Stories

The needs- and goal-oriented design of such a comprehensive study under severe time restrictions has deeply impressed me and my colleagues.

It was easy for us to always keep track of the project, understand the connections, and actively participate in the project.

The exciting findings from the influencer study have helped us to better understand the opinions and behaviour of Swiss youths on social media.

The team responded to our requests in an extremely customer-oriented manner, and enabled e.g. the additional A/B testing of two commercials, aside from the brand and advertising tracking.

A professional cooperation and the ability to process complex issues in an understandable, recipient-centric manner, and in the highest quality have contributed significantly to the success.

The workshop helped us to better understand our core motivation. This enables us to communicate more authentically and purposefully to external stakeholders and strengthens both our team spirit and the corporate culture internally.

In spite of certain, pre-established framework conditions that made the project challenging, the Flybridge crew overcame this hurdle and developed creative ideas.

The goal-oriented revision of the strategy allows us to make long-term and stringent decisions, and includes concrete implementation steps.

The goal-oriented development of a customer model, and the illustration of the brand perception of various stakeholders based on broad-based, representative surveys form the decisive basis for our future strategic orientation.

As a long-term client, it was once again a great pleasure for us to work with this motivated and professional team as part of this project.

Their methodical approach to clarifying our understanding of the product and defining the brand identity was crucial to the creative development of the brand name.

The professional advice we received when designing the questionnaire was particularly valuable. Their customized solution was a perfect fit for our focus topics this year and forms the basis for our ongoing development as an attractive employer.

The results of the survey provided us with important insights that have a direct impact on our strategic direction and help us achieve measurable improvements in customer satisfaction.

Through the demand analysis of large and important companies and associations, we have identified several organisations that can imagine closer cooperation with our foundation in the future, and have gained important insights for determining next steps.

Particularly noteworthy is the smooth project process, which was characterised by an excellent selection of methods and prompt responses to our requests.

The extensive expertise in customer journeys that Flybridge brought to this project was very valuable to us. The recommendations are clear, implementable and will help us improve our customer experience.

The findings gained from the survey provide valuable impetus for our strategic development and help us take targeted measures to improve customer satisfaction.

Flybridge managed to convey a complex topic in an understandable and easy way, and there was also plenty of fun in the process.